We are Prepared
The COVID-19 (Coronavirus) situation continues to evolve and change on a daily basis, and we know that you may have questions and concerns about the impact on the bank and our ability to continue to provide for your financial needs.
Rest assured, we intend to be here for you throughout this unprecedented crisis. We have established a response team, led by senior leaders from various roles within the company. We have plans already in place to protect our employees and customers and to ensure our organization’s business continuity. We are following the recommendations of the Centers for Disease Control (CDC) and continuously monitoring updates on the coronavirus and its impact on the communities in which we live and serve.
The health and well-being of our customers and our employees is our utmost priority.
We are following the CDC guidelines for reducing the spread of COVID-19, including no hand shaking and proper hand washing protocol. In addition:
- We have increased the frequency of cleaning in our branches.
- We have installed physical barriers in all branch locations.
- Our employees in customer-facing roles wear masks for your protection.
- We have suspended all non-essential business travel.
- We have eliminated a majority of in-person meetings within our organization.
- Daily, we are assessing COVID-19 situations in each of our communities.
Visit the CDC website for more helpful tips on protecting yourself.
We are Stable
No matter what happens, you can be confident that your money is safe and secure with us, federally insured by the FDIC up to $250,000. We are a stable and healthy financial institution. Our asset quality is strong and our capital levels are high. In general, the banking and financial system in the United States is much better prepared to weather a temporary pandemic or recession than ever.
We are Here to Help
Call us at 866-378-9500 and let us know how we can help.
Business Customers: our Business Banking and Commercial Team is here to assist.
Unfortunately, fraudsters are known to target victims during crisis events. Be vigilant. REMEMBER, we will never contact you and ask for personal or account information, including online banking user names, passwords, or secure access codes. If you receive a call from anyone that asks for this information, hang up and call us at 866-378-9500.
Thank you for your trust and confidence in us and for the privilege of continuing to serve you.