Introducing

DRIVE THRU plus

Drive thru banking hasn’t changed much in the past 40 years. Until now. DRIVE THRU plus is a re-designed drive thru experience that offers you all the services you need with personal assistance beyond traditional banking hours.

  • Extended hours:  7am – 7pm, EST, 6am – 6pm CST
  • Saturday banking:  7am – 7pm, EST, 6am – 6pm CST
  • More services
  • More deposit options
  • More withdrawal options
  • More convenience
  • Personal assistance

There are two ways you can use DRIVE THRU plus:

1)     Use the Interactive Teller Machine (ITM) as a traditional ATM  24/7 to withdraw cash, transfer money, check balances and now you can make deposits too!
2)     Use the ITM to interact with a live Bank of Tennessee teller through two way video. They will be able to assist you with the following:

  • Withdraw cash, including coins
  • Make cash or check deposits
  • Cash checks
  • Make loan payments
  • Exchange bills
  • Order checks
  • Get online banking assistance
  • And more!

Available at select branch locations from 7am to 7pm EST, 6am to 6pm CST Monday through Saturday.

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FAQs

First time using an ITM? Read these helpful tips to get started.

ITM Tips

 

What is DRIVE THRU plus and how is it different than a traditional drive thru?
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How does the ITM work?
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What is an ITM and how is it different from an ATM?
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What transactions can be conducted at the ITM?
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Why should I use DRIVE THRU plus?
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Is there a fee to use DRIVE THRU plus?
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Is my conversation with an ITM private?
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Can I still use ATM features without using a live teller?
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What if I need to make a deposit that includes coins?
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Why is Bank of Tennessee using Interactive Teller Machines?
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What if I have more questions about DRIVE THRU plus?
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Interactive Teller Machines are the centerpiece of Drive Thru Plus
Drive Thru plusE Center Street Branch
Kingsport, TN
Where to experience drive thru plus

Locations

KINGSPORT E CENTER STREET BRANCH
301 E Center St, Kingsport, TN 37660
MT. JULIET BRANCH
1982 Providence Pkwy Suite 103 Mt. Juliet, TN 37122
ROAN MOUNTAIN BRANCH
8257 Highway 19-E Roan Mountain, TN 37687
VILLAGE BRANCH
800 East Broad St Elizabethton, TN 37643
COMING SOON:
MED TECH BRANCH
100 Med Tech Parkway Johnson City, TN 37604