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Bank of Tennessee Selects nCino to Automate Business Processes and Enhance Customer Experience
WILMINGTON, N.C., Jan. 10, 2019 /PRNewswire/ – nCino, the worldwide leader in cloud banking, today announced that Bank of Tennessee, a $1.3 billion-asset bank headquartered in Kingsport, Tennessee, has selected the nCino Bank Operating System to automate and streamline its banking processes across the organization to enhance performance, support future growth and offer their clients the latest technology to meet their evolving needs.
On a mission to become the top performing independent financial institution in the state by 2020, Bank of Tennessee spent two years carefully vetting more than 20 vendors before deciding on nCino. By adopting nCino’s Bank Operating System, Bank of Tennessee is gaining a single, end-to-end cloud-based solution, built on the Salesforce platform, that spans business lines, replaces point solutions and manual-based processes and digitally engages customers to deliver a true competitive advantage.
“We had already established a workflow that would support our future growth, so all we needed was an operating system that could accommodate our processes without requiring us to restructure them to fit into or match the software,” explained Robert Bradley, EVP and chief risk officer at Bank of Tennessee. “nCino was the only solution we identified that was built to support our vision and not the other way around. As an added bonus, we have the opportunity with nCino to expand into other lines of business such as deposit account opening, something we’re already putting on our roadmap for future implementation.”
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By replacing previous, paper-heavy point solutions with the nCino Bank Operating System, Bank of Tennessee will not only achieve greater transparency into its loan origination process and overall portfolio for its lenders and operational staff, but for its clients as well. With nCino’s Customer Engagement Solution, an interactive digital engagement platform, customers can easily view where their loan is in the lifecycle, upload documents and communicate real time with Bank of Tennessee employees, from any device and at any time.
“Bank of Tennessee is a strong community bank with a clear vision for its future, and the dedication and drive to get there,” said Paul Clarkson, SVP of community and regional financial institutions at nCino. “Likewise, the nCino Bank Operating System is a transformative solution that embraces the disruption caused by technology to promote efficiency in processes and enable innovation and speed to spread across a bank’s business lines. We’re excited that Bank of Tennessee recognized the unique capabilities of the nCino Bank Operating System and selected us to be the technology partner that carries their organization into the future.”
nCino is the worldwide leader in cloud banking. With its Bank Operating System, built on the Salesforce platform, financial institutions can deliver the speed and digital experience that customers expect, backed by the quality and transparency that bankers need. Follow @nCino or visit www.ncino.com.
About Bank of Tennessee
Bank of Tennessee is a community bank with 300 employees and is headquartered in East Tennessee, including its divisions Carter County Bank and Mountain Community Bank. For more information, visit www.bankoftennessee.com or call (423) 378.9500. Member FDIC.
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Young Bankers Division Elect New Leadership
Nashville, Tenn., April 15, 2019—The Tennessee Bankers Association’s Young Bankers Division elected new 2019-2020 officers and directors during the organization’s Leadership Convention, which took place April 7-9 in Chattanooga.
Delegates elected the following bankers to serve as officers:
• Chairman—Samuel L. Short, Senior Vice President/Senior Lender, Southern Bank of Tennessee, Mount Juliet
• Chairman-elect—Derrick Whitten, Vice President, The Hardin County Bank, Savannah
• Vice Chairman—Michael J. Saporito, II, Senior Vice President, Mountain Commerce Bank, Knoxville
• Immediate Past Chairman—Joshua D. Lane, Vice President & Knoxville Market Executive, First National Bank of Oneida, Knoxville
As chairman of the division, Short will serve as an ex-officio member of the Tennessee Bankers Association board of directors.
“It is an honor to serve as the chairman of the TBA Young Bankers Division, which has been shaped over the last 50 years by some of the most respected bankers in Tennessee,” Short stated. “As in many industries, banks are looking to identify and groom the next generation of leaders. The Young Bankers Division has a well-established track record of providing the network and professional development skills bankers need to be effective and influential leaders in their banks and communities.”
In addition to the four executive officers, the Young Bankers Division is governed by a nine-member board composed of three directors from each of the three grand divisions of the state—East, Middle, and West. Directors serve a three-year term with one director from each of the grand divisions rotating off each year and is replaced by a newly elected banker from the same division.
Directors elected to the board during this year’s convention were:
• East Tennessee—Debbie Reid, Assistant Controller, Citizens Tri-County Bank, Soddy Daisy
• Middle Tennessee—Coty Grissom, Loan Officer, Homeland Community Bank, McMinnville
• West Tennessee—Lauren Smith, Vice President/Risk Management, Decatur County Bank, Decaturville
Fulfilling one-year of a vacated term in East Tennessee is Jared Palazzola, Senior Vice President, Bank of Tennessee, Knoxville.
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Bankers who have completed their three-year terms and rotated off the board were:
• Middle Tennessee—Justin Nipper, Assistant Vice President/Risk Officer/Credit Analyst, The Farmers Bank, Portland
• East Tennessee—Mark Bryan, Vice President, Commercial Lending, SouthEast Bank, Farragut
Directors continuing to serve out their terms on the board are:
• James J. Fuller, Branch Manager/Lender, SmartBank, Tullahoma
• Billie Jo Parker, Managing Director, Renasant Bank, Memphis
• John Seiber, Business Development Manager/Loan Officer, Peoples Bank of the South, Clinton
• Misty Sharp, Vice President/Marketing Director/Internal Audit BSA, Centennial Bank, Medina
• Race Wilson, Branch Manager, First Farmers & Merchants Bank, Lewisburg
The Young Bankers Division was established in 1960 and is devoted to preparing Tennessee’s young bank officers to become the industry’s next generation of leaders.
The members of the division represent financial institutions across the state of Tennessee. In addition to the two-day professional development conference, Leadership Convention, the division hosts the Young Bankers’ Day on the Hill. This program reinforces the importance of involvement in the TBA’s government relations activities. During this annual event, bankers spend a day at the Capitol in Nashville engaging in the legislative process and learning about how the General Assembly functions.
About The Tennessee Bankers Association
The Tennessee Bankers Association is a not-for-profit organization representing all of Tennessee’s commercial banks and thrift institutions. The Association provides continuing education, develops and monitors state and federal legislative agendas, disseminates information on all facets of the financial services industry, and promotes the public image of financial institutions. For more, visit www.TNBankers.org.
SOURCE Tennessee Bankers Association
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In observance of Memorial Day, our branches, ITMs and Customer Care Center will be closed Monday, May 27, 2019. You can still bank with us anytime by using our ATMs, Online Banking, Mobile Banking, Mobile Deposit and Fingertip Banking. Thank you for your business!
Independence Day: Thursday, July 4, 2019