Bank of Tennessee Business Online Banking Resource Guide

4 Table of Contents Getting Started Business Online Banking Overview.............................................................................8 Users........................................................................................................................................8 Subsidiaries.............................................................................................................................8 Recipients................................................................................................................................8 Business Online Banking Transaction Types .....................................................................9 Transaction Type Overview..........................................................................................9 Users Overview............................................................................................................10 User Management Overview..............................................................................................11 Adding a New User ..............................................................................................................12 Part 1 of 5: Establishing Transaction Type Rights.............................................................13 Part 2 of 5: Disabling a Transaction Type..........................................................................14 Part 3 of 5: Editing Approval Limits for a Transaction Type............................................15 Part 4 of 5: Establishing Rights to Access Features..........................................................16 Part 5 of 5: Establishing Rights to Access Accounts.........................................................17 Editing an Existing User’s Rights................................................................................18 Deleting a User............................................................................................................19 Recipient Overview......................................................................................................20 ACH Only- Part 1 of 2: Adding a Recipient.........................................................................21 ACH Only- Part 2 of 2: Recipient Account Detail...............................................................22 ACH & Wire- Part 1 of 4: Adding a Recipient.....................................................................23 ACH & Wire- Part 2 of 4: Beneficiary FI Detail...................................................................24 ACH & Wire- Part 3 of 4: Intermediary FI Detail................................................................25 ACH & Wire- Part 4 of 4: Recipient Account Detail...........................................................26 Wires Only (Domestic) - Part 1 of 4: Adding a Recipient..................................................27 Wires Only (Domestic)- Part 2 of 4: Beneficiary FI Detail.................................................28 Wires Only (Domestic)- Part 3 of 4: Intermediary FI Detail.............................................29 Wires Only (Domestic)- Part 4 of 4: Recipient Account Detail.........................................30 Wires Only (International)- Part 1 of 4: Adding a Recipient.............................................31 Wires Only (International)- Part 2 of 4: Beneficiary FI Detail...........................................32 Wires Only (International)- Part 3 of 4: Intermediary FI Detail.......................................33 Wires Only (International)- Part 4 of 4: Recipient Account Detail...................................34 Wage Garnishment (ACH)- Part 1 of 2: Adding a Recipient.............................................35 Wage Garnishment (ACH)- Part 2 of 2: Recipient Account Detail...................................38 Editing a Recipient.......................................................................................................39 Editing a Recipient’s Templates..........................................................................................40 Deleting a Recipient....................................................................................................41 Payment Template Overview.....................................................................................42 Creating a Template....................................................................................................43 ACH Batch..............................................................................................................................44 ACH Collection......................................................................................................................46

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