Change is a good thing
Important information regarding our new branch
Why are you replacing the Broad Street Branch?
We're committed to providing the community with a great banking experience. The new facility will allow easier entry, better parking and updated technology.
Do I need to bank at another branch location during the construction?
We will still be able to service all your financial needs with DRIVE THRU plus and inside the temporary modular branch. We have conveniently located branches throughout Carter County.
How will the new branch improve my experience?
Where can I find DRIVE THRU plus?
We are adding DRIVE THRU plus locations throughout the TriCities as we continue to expand. Additional DRIVE THRU plus locations will be opening in Bristol in June, Pinecrest in August, and Johnson City in September. Branch locations featuring DRIVE THRU plus:
Monday - Thursday: 8:30am - 4:30pm
Friday: 8:30 am - 5:00pm
Saturday - Sunday: Branch closed
DRIVE THRU plus
Monday - Saturday: 7:00 am - 7:00pm
Sunday: ITM closed
ATM available 24/7
CUSTOMER CARE CENTER
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00 am - 6:00pm
Saturday - Sunday: Customer Care Center closed
Hours of operation
Currently available at the following locations: