It is important for Bank of Tennessee employees to conduct themselves with integrity and to work by company values. To deliver efficient performance that goes above and beyond basics. Make our service to customers satisfying by respecting and listening to customer requests and understanding their expectations. Be personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of work. Fulfill commitments as responsible employees. Consistently treat customers and company resources with the respect they deserve.
Bank Of Tennessee Mission Statement
Our commitment to excellence defines our mission:
To provide superior financial services in our community, through uncompromising service to employees and customers.
Uniting together as a team to balance our growth and development, we will maximize the return on invested capital for our organization.
In a team-oriented environment all members contribute to the overall success of the organization. It is important for Bank of Tennessee employees to be able to work efficiently with fellow members in organization to produce results and to reach the goal of the company.
Team players should be able to communicate, problem solve, and negotiate. Members of teams must be able to work professionally to further their companies' goals, by being flexible and by have the ability to adapt to new or changing ideas. Teamwork is defined as any group of individuals working together to reach a common goal with ownership of shared responsibility to achieve that goal.
Leadership is defined as the process by which a person has the ability to influence others to accomplish an objective and direct an organization in a way that makes it more consistent.
Leaders carry out this process by applying their leadership attributes, such as beliefs, values, ethics, character, knowledge, and skills. Leaders work to make a difference in the community in a collaborative manner with all who strive to improve business through effective professional teamwork, recognizing we as employees represent Bank of Tennessee.
In an organization accountable means to be responsible for one's actions. It is vital for an organization to maintain specific goals that utilize the abilities of their members. Bank of Tennessee believes that knowledge and courtesy to convey trust and confidence builds organizational accountability. Our employees maintain the willingness to help and provide prompt service to our customers.
A "We" vs. "Me" Philosophy
Having a "we" vs. "me" philosophy provides an organization with a strategic goal in mind. This philosophy enables its members to accomplish their personal goals with the objectives of the company. Through teamwork and individual respect for co-workers companies have the ability to remain goal-oriented. To improve the strategic goal of the company employees must work together to accomplish these goals.
By encompassing a results driven environment individuals can focus on the strategic goals enabled by the organization. Each individual employee is held accountable for his or her continuous improvement while making effective timely decisions. Individuals have the ability to produce results through strategic planning and implementation and the evaluation of these results
A Can Do Attitude
It is vital for an individual to accomplish the goals they have set for themselves; they are more likely then to reach them. Having employees with a can do attitude provides a company with the knowledge and understanding that a positive environment fosters a positive work ethic.
By setting goals that move you toward successful results employees have the ability to concentrate on what they have the ability to control and accomplish. It is important to be consistent with your behaviors and use a positive attitude.